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Below, you will find answers
to the most common questions we receive
about our amazing cookies. If you don't
find the answer to your question here, send
us an email for a quick answer, or call
us at 888-776-6611.
Click
Here To Learn The Top 17 Reasons Why People
Just Like You
Buy From Fancy Fortune Cookies Instead Of
"The Other Guy."
Q.
Do my fortune
cookies come individually
wrapped? |
A.
Yes, they do! All cookies
will arrive at your door
as fresh as fresh can
be. That's because we
bake your order fresh,
then seal in the freshness
by individually wrapping
each cookie. It also adds
extra cushioning to protect
your order during shipping
(See: Won't
my cookies break during
shipping?) [Top] |
Q.
How fast can I get my
custom fortune cookies? |
A.
On
average, the total processing
time is approximately
7 business days from the
time we receive your signed
approval form (plus shipping
time).
Orders
are processed
Monday - Friday
8:30 a.m. to 5:30 p.m.
EST.
Orders
placed on weekends or
holidays will be processed
the next business day.
Production time is approximately
7 business days, plus
2-5 days for shipping.
However, we've worked
near miracles for many
companies on a deadline.
Ask us for details about
our five-day QuickShip
option.
[Top] |
Q.
What different flavors
do you have? |
A.
Original flavor... plus
these ten different deliciously
fun flavors... Luscious
Lemon™, Passion
Fruit Punch™, True
Blue Blueberry™,
Very Berry Raspberry™,
Outrageous Orange™,
Toasted Coconut™,
Wild Cherry™, Minty
Mint™, Cool Cappucino™,
Double Chocolate™,
and Spam™ flavored...
just kidding.[Top] |
Q.
How many different
flavors can I get? |
A.
While
we specialize in making
near miracles happen for
you, there are some limitations.
Orders containing multiple
flavors or other special
requests need to be evaluated
on a case-by-case basis
and approved by our Production
Manager. Because of the
equipment used and the
variance in the number
of orders in house at
any one time, certain
orders will require advance
approval. Call 888.776.6611
for details.[Top] |
Q.
How long can my custom
messages be? |
A.
Each message MUST be 22
words or less. Three lines
maximum. Double-sided
fortunes are available
for an additional $40
per order. [Top] |
Q.
How many custom messages
can I get? |
| A.
Each customer gets five
custom messages per order.
Additional messages--up
to 10, total--can be added
for $5 each. Need a few
more? Call us and we'll
work with you. [Top] |
Q.
Can I get a custom
wrapper? |
A.
Yes. Custom wrappers are
our specialty. Call us
for details. [Top] |
Q.
How long will your
fortune cookies stay fresh? |
A.
That's an important question.
A fortune cookie, is a
fortune cookie, is a fortune
cookie. At least when
it comes to shelf life.
Although some fortune
cookie companies claim
their cookies will stay
fresh for 5 or 6 months,
I say you should...
Plan on using them up
in 3 months or less! I
guess I could say longer,
but I want my gourmet
special flavors to be
used and enjoyed while
still at the peak of crunchiness.
[Top] |
Q.
What makes Fancy Fortune
Cookies different from
other fortune cookie companies? |
A.
Incredible yummy flavor.
Fancy Fortune Cookies
are just not colored,
but deliciously flavored
through and through. Truly
developed for the gourmet
taste bud and smart shopper.
Not just a cookie, but
an "oriental experience."
Your order is shipped
the same day they are
baked. So you never have
to worry about stale or
rubbery cookies. [Top] |
Q.
Are all fortune cookies
the same and why shouldn't
I use the cheapest company? |
| A.
No! All fortune cookie
companies are not the
same. Just like when you
are buying gourmet chocolates
or fine wine -- you get
what you pay for. Compare
these 17
special points
before you make up your
mind. [Top] |
Q.
What is the minimum
amount of fortune cookies
I can order with my own
custom message or image
inside? |
A.
100 fortune cookies is
the smallest amount we
make at a time. [Top] |
Q.
Can I get my logo put
on our fortunes? |
A.
Absolutely!
Logos are $50.00 extra
and you must supply us
with good black and white
camera ready art or a
disk. [Top] |
Q.
Can I get my custom
messages done in other
languages? |
A.
Yes! You'll simply send
us camera ready copy or
artwork in the format
needed. If there are no
special symbols, no camera
ready art is necessary.
[Top] |
Q.
Won't my cookies break
during shipping? |
A.
Sure, a couple could break,
but we always send you
several more cookies in
every order to ensure
you get the number of
cookies you ordered. All
our fortune cookies are
shipped via FedEx and in
the past 19 years,
we've had an excellent
shipping record. [Top] |
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